Departments
This article provides a practical directory of departments and public offices serving Miami-Dade County residents, visitors, businesses, property owners, and community organizations. The table identifies each agency, explains the type of assistance it provides, and lists the appropriate phone number for direct questions. Agency names are arranged alphabetically so users can quickly find the office connected to a public record, health concern, business request, transportation issue, utility service, housing program, environmental concern, public safety matter, or other government service.
Finding the Right Department or Public Office
Miami-Dade County public services are divided among specialized county departments, public offices, state partner agencies, and independently elected constitutional offices. These agencies provide services involving transportation, housing, parks, libraries, utilities, animal care, public safety, emergency response, public health, environmental protection, government records, and business assistance.
Contacting the correct agency can reduce delays and help residents avoid being transferred between offices. Before calling, gather any information connected to the request. Useful details may include a service address, document name, business name, incident reference, permit number, account number, complaint description, program question, or the name of the government office involved.
Agency responsibilities, available services, operating procedures, and contact information may change. Residents should confirm current requirements with the responsible agency before traveling to an office, submitting documents, making a payment, or relying on information for an official matter.
Miami-Dade County Departments and Public Offices Directory
| Department or Office | Services | Phone Number |
|---|---|---|
| Animal Services | Provides pet adoption, animal sheltering, lost-and-found pet assistance, licensing information, animal protection services, responsible pet ownership resources, and support involving stray or surrendered animals. | 311 |
| Aviation (Miami International Airport) | Manages Miami International Airport and related county aviation facilities. The department assists with airport operations, passenger information, terminals, parking, ground transportation, concessions, cargo services, and aviation business matters. | 305-876-7000 |
| Community Services | Connects residents with community assistance programs and supportive services. Areas of assistance may include family support, older adults, veterans, individuals with disabilities, domestic violence services, and other community needs. | 786-469-4600 |
| Cooperative Extension | Provides educational assistance related to agriculture, gardening, landscaping, environmental practices, food and nutrition, youth development, family resources, and household or community education programs. | 305-248-3311 |
| Corrections and Rehabilitation | Operates county detention facilities and provides information involving inmates, jail operations, visitation, custody services, rehabilitation programs, inmate property, and correctional policies. | 786-263-7000 |
| Cultural Affairs | Supports arts, cultural organizations, artists, public art, grants, cultural facilities, community events, and programs intended to expand access to cultural activities throughout Miami-Dade County. | 305-375-4634 |
| Emergency Management | Coordinates county planning and response for hurricanes, severe weather, flooding, public emergencies, evacuations, disaster recovery, emergency shelters, preparedness programs, and emergency public information. | 305-468-5400 |
| Environmental Resources Management | Administers environmental protection programs involving water resources, wetlands, pollution prevention, coastal areas, natural resources, environmental permits, environmental complaints, and regulatory compliance. | 305-372-6789 |
| Fire Rescue | Provides fire suppression, emergency medical response, rescue operations, fire prevention, safety inspections, hazardous materials response, public education, and emergency assistance in covered communities. | 786-331-5000 |
| Florida Department of Health in Miami-Dade County | Handles questions involving public health services, disease prevention, immunizations, health programs, environmental health concerns, vital health information, and services intended to protect community well-being. | 305-324-2400 |
| Housing and Community Development | Administers affordable housing, rental assistance, public housing, community development, housing rehabilitation, neighborhood improvement, and programs intended to increase access to safe and stable housing. | 786-469-4100 |
| Inspector General | Reviews allegations involving fraud, waste, abuse, misconduct, and mismanagement in county programs, operations, contracts, projects, and activities receiving county funds. | 305-375-1946 |
| Libraries | Operates the Miami-Dade Public Library System and provides books, digital materials, research resources, public computers, educational programs, meeting spaces, library cards, and community learning services. | 305-375-2665 |
| Medical Examiner | Investigates certain deaths occurring within Miami-Dade County, performs examinations, determines cause and manner of death, maintains related records, and assists families, law enforcement agencies, and legal authorities. | 305-545-2400 |
| Miami-Dade Clerk of the Board | Maintains records connected to the Board of County Commissioners, including official meeting documents, legislative records, minutes, resolutions, ordinances, and requests involving board proceedings. | 305-375-5126 |
| Miami-Dade Sheriff's Office | Provides law enforcement and public safety services, including non-emergency police assistance, crime reporting, incident information, public records guidance, crime prevention programs, and access to local sheriff district stations. | 305-743-7433 |
| Parks, Recreation and Open Spaces | Manages county parks, recreational facilities, beaches, natural areas, sports programs, community centers, marinas, camps, public events, and outdoor recreation opportunities. | 305-755-7800 |
| Regulatory and Economic Resources | Handles services involving building permits, zoning, planning, code compliance, contractor licensing, consumer protection, economic development, business assistance, and property-related approvals. | 305-375-2877 |
| Seaport | Manages PortMiami and assists with cruise operations, cargo services, terminal activities, port access, maritime business, commercial development, transportation connections, and seaport-related inquiries. | 305-347-4800 |
| Small Business Development | Assists businesses with Miami-Dade County small-business certification, county contracting opportunities, procurement participation requirements, vendor guidance, and programs designed to increase small-business participation in county contracts. | 305-375-3111 |
| Solid Waste Management | Provides residential waste collection in covered areas and manages recycling, bulky waste, disposal facilities, transfer stations, mosquito control, illegal dumping concerns, and other solid waste services. | 305-514-6666 |
| Transportation and Public Works | Oversees public transit, roads, bridges, traffic operations, sidewalks, street maintenance, transportation infrastructure, mobility programs, construction projects, and other public works services. | 786-469-5675 |
| Water and Sewer | Provides drinking water and wastewater services, account assistance, billing information, service connections, leak reporting, water quality information, sewer services, infrastructure maintenance, and emergency utility response. | 305-665-7477 |
Preparing to Contact an Agency
Telephone representatives may need identifying information to locate an account, record, request, complaint, permit, incident, or service location. Residents should have relevant documents available before calling but should avoid sending sensitive personal or financial information unless the agency confirms that it is required and provides an authorized submission method.
Some requests cannot be completed by telephone and may require an online application, written form, supporting records, payment, appointment, or in-person visit. Ask the agency which documents are required, whether an appointment is necessary, what fees may apply, and how long the requested service normally takes.
For emergencies involving immediate danger, fire, a serious medical condition, or a crime in progress, call 911 rather than a general agency or non-emergency number. The directory above is intended for routine questions and non-emergency public services.